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FAQ
Everything You Need To Know
Frequently Asked Questions
Shipping & Returns
A: Our estimates of average delivery times are based upon information provided by our shipping carriers. For most orders, standard ground delivery is typically 2-5 business days after the order has been processed. For the most up to date delivery estimate, check the tracking number found in your shipping confirmation email.
A: Currently, we do not ship internationally. However, we will offer international shipping soon!
Missing/Defective Item & Order Modification
A: Please accept our apology. We ask that you an email with send a picture of the defective item to info@goodherbsskincare.com for review. We will contact you within 48 hours with next steps.
A:We sincerely apologize. Please email us within 48 hours of delivery at info@goodherbsskincare.com We will contact you within 48 hours to discuss next steps.
A: We apologize for the inconvenience, but we are unable to modify an order once it is placed.
Products & Ingredients
A: Yes, all of our products are vegan.
A: Our products are manufactured in the southeastern region of the USA.
A: Yes, our products have natural and organic ingredients. Some of our products do have natural preservatives. Please review the product ingredient label to ensure the product is best for you.
A: Yes, our products are safe for all skin types. Please speak with your physician if you have any concerns.